FAQs

WHEN IS IT TIME TO REPLACE YOUR CAR TYRES?

For the most enjoyable driving experience it's important to replace worn tyres. Optimum traction helps provide responsive handling for a smooth, reliable ride. To determine when you should start shopping, follow these simple steps.

● First, test the tread. You should measure the depth of the treads around each tyre.  Most states require tyres to have a tread depth of at least 2/32" or they are considered legally worn out and are illegal to drive on.  A tread depth of 4/32" is still in okay condition, and tread depths of 6/32" or larger are generally new condition.
● Metal is exposed. If you can actually see the metal wires in your car’s tyres, it is time to change them immediately.
● Your car pulls to one side or the other. While this is likely an alignment issue, the tyres have been wearing unevenly while this has been going on. Have your tyres checked as well as getting your car aligned properly.
● The tyres are 3+ years old. If tyres have actually been on a vehicle this long, it is difficult to trust them anymore, as they can damage much more easily.
● The season of your tyres doesn’t match the outside. If it’s winter and you have summer tyres on, you are going to want to make a change. If you don’t, you could find yourself out of control when the first storm hits. All-season tires are a good bet, as they are rated for all four seasons, as long as they aren’t worn out.

WHAT’S THE DIFFERENCE BETWEEN ALL-SEASON AND WINTER TYRES?

The key to good traction is friction, but this can be elusive depending on the weather. Winter tyres are designed to stay soft and pliable at low temperatures, so they will deform and re-conform to all the micro irregularities of the icy surface, resulting in grip. All-season tyres are designed to help provide traction in wet and snowy conditions. Their reinforced sidewalls keep the tyre shoulders on the road, while microgrooves help provide biting edges that lock together, enabling better grip when turning on wet roads.

WHAT SHOULD I CONSIDER WHEN CHOOSING A NEW TYRE?

● Look for tyres that excel in tests for braking, handling.
● Let tread wear, ride comfort, noise, and rolling resistance help narrow your choices.
● Choosing a vehicle tyre depends on where you live, weather and terrain issues, what performance expectations you have, and what your vehicle requires.

WHAT DOES SPEED RATING MEAN?

Speed rating indicates the maximum speed at which the weight designated by the manufacturing company can be supported by the tyre. When replacing your tyres, consult your vehicle owner’s manual and tyre information placard for recommendations, if any, concerning the use of speed rated tyres.

HOW TO KNOW THE MANUFACTURE DATE OF A TYRE?

The last four (4) digits of the serial code identify the week and year of production. For example, a tyre with a serial code ending in “1416” was produced in the 16th week of 2016.

HOW TO REPLACE A TYRE?

In the case of a damaged tyre and wheel, professional consultation is recommended. Tire replacement should only be done by a trained and highly experienced technician.

HOW TO CHECK TYRE PRESSURE?

The optimum air pressure level for your tyre can be found on the inner side of the car door, inside the fuel cap or in the car manual (the location of the sticker can vary according to country).DO NOT compare your inflation pressure to its maximum pressure marked on the tyre’s sidewall. It is important to check all tyres, even the spare, at least once a month or before a long trip.

● Purchase a certified air pressure gauge or take your vehicle to a nearby service center (or gas station) for a check-up.
● Tyres must be checked in a “cold” state (at least three hours after driving).
● Insert the gauge into the valve.
● You Compare the measured air pressure level with the level listed on the car door.

- in case of higher pressure than a recommendation, deflate your tyre to the recommended pressure.

- in case of lower pressure than a recommendation, inflate your tyre up to the recommended pressure.

MY TYRES AREN’T WEARING EVENLY. WHAT HAPPENED?

This needs to be determined immediately by getting the tyres inspected by an authorized dealer. If the irregular wear damage is due to inflation problems or mechanical wear such as alignment, the warranty is void. If by chance the bad wear is due to a workmanship or material defect, this can be confirmed by a tyre technician and a claim can be filed to compensate you toward the unused portion of the tyre.

WHEN SHOULD I ROTATE MY TYRES?

In general, it is the best to rotate tyres every six months or 10,000km. To change tyre position to the other position ensure even wear and long life of tyre.

WHEN TO INSPECT FOR TYRE BALANCE?

Tyre balancing is a process of compensating for the weight of the tyre and wheel after assembly.
If not properly balanced, it increases vibration and cause stress on your vehicle.
If you feel a vibration from a tyre, visit a mechanic where he or she will attach a balancing weight to the exterior or interior of the wheel to counteract centrifugal forces acting on the heavy areas when the wheel is turning.

WHEN TO CHECK WHEEL ALIGNMENT?

We recommends to inspect wheel alignment every year or for every 20,000km. The inspection is required

● After a car accident..
● After tyre replacement.
● When there is uneven wear on a shoulder.
● When the steering wheel is unstable and/or vibrating.
● When riding is uncomfortable or fuel efficiency gets worse.

 

WHO SHOULD I CONTACT FOR WARRANTY CLAIM?

Tyre adjustments under this Limited Warranty will only be made at an authorized retailer. If you have any question about tyre warranties you should contact with your local retailer.

WHAT ARE SOME WAYS I COULD AVOID TYRE DAMAGE?

● The driving habits that cause the greatest tyre wear are cornering, aggressive starting, and hard braking. Riding the brake and swerving back and forth will also expedite wear.
● Driving with an underinflated, or overloaded tyre causes the tyre to develop excessive heat. This causes the tyre's sidewall to flex excessively, resulting in higher operating temperatures and possible internal structural damage. All this could cause tyre failure, leading to vehicle damage and/or personal injury. To avoid this, check your inflation regularly, and maintain the proper air pressure as listed on your driver's side door placard, or in your vehicle owner's manual.

HOW SHOULD I DO IF THERE IS ANY FURTHER QUESTION?

You may contact EVERGREEN local dealer or contact us directly for professional help.